Sales Representative - Czech & English speaking - SPIROL s.r.o.

Sales Representative / Internal Sales

(B/C Customer Portfolio Management + Selected Project Support)

We are looking for a commercially minded and proactive colleague who will manage an assigned customer portfolio from the office and contribute to the company’s continued growth.

This is not a passive administrative role. We are seeking someone who enjoys building long-term relationships, thinks commercially, identifies opportunities, and consistently follows through.

What Will Be Your Main Responsibilities?

🔹 Customer Portfolio Management (B & C Segment)

Actively manage and develop relationships with assigned customers
Communicate regularly across customer departments (purchasing, engineering, quality, operations, management)
Ensure a high level of customer service
Proactively manage repeat orders and future demand

🔹 Order Management & Operational Support

Resolve order discrepancies in a timely manner
Communicate directly with customers until full resolution
Cooperate closely with internal teams across departments

🔹 Inquiry Handling & Business Development

Qualify incoming customer inquiries
Prepare quotations and proposals
Identify larger business opportunities
Actively develop growth potential within existing accounts

🔹 Sales Planning & Forecasting

Conduct annual business reviews (pricing, forecast, demand planning)
Work with CRM/database systems and follow structured sales contact plans

Who Are We Looking For?

You have a commercial mindset and enjoy working with customers
You communicate professionally and confidently
You are organized and follow tasks through to completion
You take ownership and responsibility

You are comfortable in a fully on-site working environment

You have strong command of English and Czech language (written & oral)

Experience in B2B, internal sales, or customer service is an advantage

What This Role Offers You

The stability and security of a globally operating company
A long-term, stable working environment
A smaller, friendly team with a family-company spirit
Real ownership of your customer portfolio and measurable impact on results
Opportunities for professional growth within an international structure
An open, straightforward working culture without unnecessary bureaucracy

The Objective of the Role

To build strong, long-term customer relationships that make our company the preferred partner — supporting both retention of existing business and generation of new opportunities.